AI Peer with LiveSwitch

Overview

The LiveSwitch AI Peer empowers real-time communication with AI-driven functionalities, transforming live interactions. It integrates voice, video, and data channels to enable features like real-time transcription, sentiment analysis, language translation, and video enhancements. Built on a flexible .NET framework, the AI Peer supports seamless integration with major AI providers and custom plugins for tailored solutions.

A key example is the transcription workflow, which uses Microsoft Speech Services and OpenAI to transcribe and summarize conversations securely. This functionality is particularly valuable in industries requiring precise records, such as healthcare and customer support. The blog provides a guide for developers to get started and highlights the transformative potential of AI within LiveSwitch environments.

AI Peer with LiveSwitch

The LiveSwitch AI Peer is a .NET client that empowers customers to design AI assistants or peers within a LiveSwitch call. It leverages voice, video, and data channels to capture data points for advanced data processing. 

The LiveSwitch AI Peer offers unparalleled flexibility for building server-side, programmable participants that elevate user experiences. By connecting multiple frontends to a unified AI-powered backend, it enables dynamic, real-time interactions with ease. 

Key applications of the LiveSwitch AI Peer include:

• Real-Time Transcription: Seamlessly convert spoken language into text, ensuring accessible and accurate documentation.
• Voice Assistants: Facilitate natural conversations between users and AI for intuitive, interactive experiences.
• Sentiment Analysis: Analyze and interpret the emotional tone of conversations in real-time to enhance user interactions and provide valuable insights.
• Language Translation: Break language barriers with real-time translation for smooth global communication.
• Video Enhancements: Transform live video with real-time filters and effects to enrich visual interactions.

LiveSwitch AI Peer: How does it work?

LiveSwitch’s flexibility enables you to create real-time AI functionalities by integrating with prebuilt AI services that cover essential tasks like converting speech to text, adding real-time insights, and processing other audio and video data. 

First and foremost, you have to set up your AI Peer by creating a .NET application. You also need a front-end interface to handle your user interactions. 

Users connect to a LiveSwitch session via a frontend application, each appearing as a participant. Users can then launch the AI Peer which would join as a headless participant alongside them, adding functionality according to the custom interactions you define in your code, whether that’s live transcription, sentiment analysis, or another tailored feature.

Capabilities of an AI Peer with LiveSwitch

• LiveSwitch Audio and Video: Leverage the same LiveSwitch API to transport audio and video from your front end to your application server in real-time.
• Simplified AI Tasks: Common tasks such as speech-to-text, and utilizing large language models are streamlined.
• Flexible and Extensive Plugins: Easily integrate with leading AI providers like OpenAI, DeepGram, AWS, and Microsoft Speech Services. Easily add custom plugins to integrate with any other provider of your choice.

AI Peer for Transcription

One of the most popular AI functionalities used alongside LiveSwitch is real-time transcription, which provides accessible documentation and enhances communication by converting spoken language to text instantly. This capability allows you to automatically transcribe live conversations within a LiveSwitch session, creating accurate records that can be reviewed, archived, or analyzed as needed. 

In our sample transcription implementation, the AI Peer (.NET Client) integrates with Microsoft’s Speech Services to transcribe audio into text. The transcribed conversation is then stored in a database. After the LiveSwitch session concludes, the transcription is sent to OpenAI’s ChatGPT, which analyzes the text and generates a concise, meaningful summary for the meeting participants. This workflow is flexible and can be tailored to suit your specific needs. Most importantly, all these processes can be managed within your infrastructure, ensuring complete control over data security and privacy.

Real-time transcription is especially valuable for industries like customer support, healthcare,  legal, and education, where maintaining precise records is essential. With LiveSwitch’s flexibility, transcription becomes a seamless part of your live interactives, adding value to each conversation.

To get started, use our transcription demo application to simulate user interactions and fine-tune your AI Peer's responses.

If you would like to try out our platform, sign up for now for free through our 30-day trial.